Customer Charter (document) – Marine Institute Staging

The Charter aims to promote the maintenance of trust and confidence by colleagues, the Board of the Marine Institute, our customers and the general public.

Main Contents

Our Customer Charter is a statement on the service level and standards you can expect when dealing with the Marine Institute and our commitment to providing accessible, respectful, and responsive support. The Customer Action Plan provides further information in relation to same.

Supporting content

We are committed to providing the highest standards of Customer Service. All of our customers can expect professional, courteous and respectful interaction from all of our staff.

Marine Institute Customer Charter-Action Plan.docx - Google Docs

The Customer Charter and Action Plan can be found at Marine Institute Customer Charter-Action Plan.docx - Google Docs